You can see churn. You'd like to see it coming.
You observe
Every month, your team opens the retention dashboard. Churn is calculated, lost customers identified. You comment, analyze, plan actions for next month.
You wait
Three weeks later, a churn propensity dashboard arrives. Valuable, but it describes a world that has already moved: the at-risk customers aren't quite the right ones anymore.
You're late
The problem isn't the absence of prediction. It's the absence of prediction at the right moment, on your timeline, directly accessible to your team.
Ce que c'est
Focus retention on high-value customers, not just all at-risk customers
Identify the behavioral segments most exposed to churn, tailor the message
Suggest the right reactivation product to each at-risk customer
Vos objectifs
Par commercial, par équipe, par période. MatR les reprend pendant le cadrage.




Detection
« Quel est le forecast du trimestre ? »
You get the list, ranked by probability, with the signals that drove each prediction (drop in usage frequency, unopened recent emails, unsubscribe page visits).
Understanding
"Why is the Premium segment churning faster this quarter?"
Matr analyzes, cross-references variables, returns the main factors. Not a spreadsheet. An explanation, structured, actionable.
Action
"Which at-risk customers are most likely to respond to a 15% retention offer?"
You get the sub-segment to activate first, with projected response rate. The campaign builds itself from there.
Measurement
"What was the impact of last month's campaign on actual churn for the targeted customers?"
The model returns the gap between predicted churn and observed churn, with interpretation. You know what worked. You iterate.
another query tool.
Everyone
Natural language
Seconds
Probabilité par deal, forecast du mois et du trimestre, deals à risque.
Unlimited
Alertes et partage automatique du forecast.
Les questions qu'on nous pose.
Notre CRM a déjà un forecast.
Il additionne en général les montants pondérés par étape. MatR apprend de vos deals réels, ce qui donne des probabilités propres à votre activité.
Et si notre CRM est mal rempli ?
C'est fréquent. MatR nettoie ce qui peut l'être et signale ce qui manque.
Faut-il beaucoup d'historique ?
Il faut des deals gagnés et perdus. MatR évalue ce qui est possible pendant le cadrage.
Quel CRM ?
MatR se branche sur les CRM du marché. On le vérifie pendant le cadrage.
